Refund policy

Because every GameCanvas item is made to order, we cannot accept returns for change of mind or for a wrong size ordered. If your order arrives damaged, defective or incorrect, contact us at totocullen@gmail.com within 30 days of delivery with your order number and a photo of the problem, and we will send a free replacement or refund you. Approved refunds go back to your original payment method within 5 to 10 business days. If a parcel seems lost, let us know within 30 days of the estimated delivery date and we will track it down or replace it. To cancel an order, contact us as soon as possible: orders can only be cancelled before production begins.